Sales Intervention (SI) is a feature in FX Sales that enables sales traders to intervene in the automatic pricing of quote requests.
Sales Intervention provides the following benefits:
- It increases sales volumes by giving sales traders the opportunity to manually price quote requests that would otherwise be rejected as unsuitable for automatic pricing.
- It reduces the bank's exposure to risk by enabling sales traders to monitor automatically-priced quotes and override those quotes that, in their judgement, expose the bank to unacceptable risk.
For architecture and example workflows, see Sales Intervention architecture.
FX Sales provides a rich interface for sales intervention:
- Active Deals Blotter: displays active deals and deals that have failed risk analysis.
- Historic Deals Blotter: displays completed, cancelled, rejected and expired deals.
- Notifications: visual and audible notifications of new deals in the Active Deals Blotter that require the trader's attention.
- Support for spot, forward, non-deliverable forward (NDF), flexible forward (time-option forward), swap, and block trades
- Margin adjustment
- Manual or streaming trader-rates
For more information, see Sales Intervention user interface.
Sales Intervention includes a new trade model that interacts with the existing RFS trade model. The relationship between the two models is provided as a specification. To implement this relationship in your system, you implement listeners for transitions in the Sales Intervention trade model, and amend your existing listeners for the RFS trade model.
For more information, see Implementing Sales Intervention.