Business Analyst

April 13, 2022

This is an opportunity to join a growing Product & Design Team building the most innovative Foreign Exchange & Payments software. Caplin develops web-based Foreign Exchange trading software for banks and their clients, a historically underserved market. We are known for our best-in-class UI and UX which has been crucial to our success in providing financial services organisations a competitive edge against neo-banks. Our clients also love us because we invest in innovative product development and work closely with them to build out and prioritise our roadmaps. Our ambition is to be the leading provider of web-based Foreign Exchange trading software used by banks and their clients globally! We are currently looking for a Business Analyst to work with the wider Product Team to design, develop and deliver intuitive solutions for our clients across the Foreign Exchange & Payments Product Portfolio.

The role

As a Business Analyst at Caplin you will be refining the backlogs across a number of development teams implementing our products with new clients, delivering new features, as well as enhancing and supporting our products for existing clients. You will work closely with the other Product Owners and Product Designers while reporting into the Product Lead.

Your responsibilities will include the following:

  • Write user stories and clear acceptance criteria for features defined by together with the Product Owner using the INVEST principle
  • Refine backlog items with the development teams
  • Maintain the development team backlogs
  • Communicate backlog priorities to the development teams together with the relevant Product Owner
  • Escalate any changes to the Product Owners for prioritisation against the wider product backlog
  • Define, document and deliver features, enhancements and bug fixes with the assigned relevant Product Owner and Product Designer
  • Write technical specification where required for the development teams
  • Document detailed functionality, edge cases, calculations etc for feature development

You should apply if:

You’ll need to have:

  • The ambition to create the best Foreign Exchange & Payments product(s) on the market
  • Experience in Foreign Exchange at a bank
  • Understanding for how Foreign Exchange rates are calculated
  • Understanding of how banks manage risk
  • Experience as a Business Analyst/Product Owner/Technical Business
  • Analyst/Product analyst
  • Experience writing BDD style requirements and user stories
  • Understanding of the INVEST principle for good acceptance criteria
  • Experience delivering software solutions
  • Experience working with cross functional development teams
  • Experience writing product specifications
  • Experience writing or contributing towards technical specifications
  • Analytical mindset
  • Logical thinking
  • An eye for detail
  • First hand experience working with engineering teams to refine product specification
  • Experience working with UX designers
  • Experience working in an agile environment

Bonus points if you have the following:

  • Experience building and delivering complex products
  • B2B product development experience
  • Experience in the financial technology sector
  • Experience in Payments
  • Consultancy background
  • Experience working with APIs
  • Engineering/STEM background

Work with us!

Please send us your CV and Covering Letter to

Note: Applications are for individual applications only and all contact from unsolicited agents will be rejected.