Portfolio Product Manager

May 16, 2022

This is an opportunity to join a growing Product & Design Team building the most innovative Foreign Exchange & Payments software. Caplin develops web-based Foreign Exchange trading software for banks and their clients, a historically underserved market. We are known for our best-in-class UI and UX which has been crucial to our success in providing financial services organisations a competitive edge against neo-banks. Our clients also love us because we invest in innovative product development and work closely with them to build out and prioritise our roadmaps. We are now starting a journey together with our wider Group partners to push innovation within our Foreign Exchange (and other asset classes) & Payments applications across multiple customer segments. Our ambition is to be the leading provider of web-based trading software used by banks and their clients globally! We are currently looking for a Portfolio Product Manager to represent our Products and Product Vision externally whilst executing the Product Strategy internally across the Product Portfolio. 

The role

As a Portfolio Product Manager at Caplin you will be responsible for implementing and communicating the Product Vision, as set out by the Product Lead, across the Product Portfolio across internal banking applications and customer self-service portals. You will report into the Product Lead and work closely with a team of Product Designers, Product Owners and Business Analyst. You will also be expected to work closely with the Sales, Marketing and Engineering teams.

Your responsibilities will include the following:

  • Contribute to the product vision and strategy together with the Product Lead across Foreign Exchange, Money Markets, Commodities, Fixed Income, Payments and other asset classes
  • Define roadmap features and desired outcomes with the Product Lead, delivering towards wider product strategy initiatives
  • Ideate and prototype with Product Designers and Engineering Leads
  • Prioritise and manage the product roadmap together with the Product Lead
  • Ensure the day to day activities of the Product Team are contributing towards the wider product roadmap and strategy
  • Work with Product Owners for the various products in your Product Portfolio to set expectations for upcoming features
  • Support Product Owners in defining, documenting and delivering features
  • Support the wider Product Team in day-to-day activities
  • Represent the Product Portfolio at account management meetings
  • Engage in the pre-sales process by responding to RFPs and demonstrating our products to prospective customers
  • Engage existing and prospective clients in Caplin’s Product Vision, roadmap and current development in order to generate excitement around our Product Portfolio
  • Evangelise the research process across the company as defined with the Product Lead
  • Act as a product evangelist for Caplin’s Products
  • Provide product expertise to Proof of Concepts
  • Run workshops and interviews with prospective clients
  • Gather, analyse and prioritise business requirements for cross product opportunities
  • Work with the Product Lead to rank client requests against Caplin’s strategic priorities and prioritisation criteria
  • Conduct gap analysis of prospective client requirements and Caplin’s current product set
  • Identify cross and upsell opportunities in conversations with clients
  • Work with the sales team to engage clients in potential up/cross sell opportunities
  • Work with the pre-sales team to provide implementation assessments to prospective clients
  • Working with partner companies to assess technical feasibility of roadmap items
  • Research the Foreign Exchange & Payments markets and bring innovative ideas to enhance our Products
  • Conduct user research and testing with existing clients together with a Product Owner and Product Designer
  • Be the voice of the customer internally
  • Be the go-to person for Product queries 

You should apply if:

You’ll need to have:

  • The ambition to create the best Foreign Exchange & Payments product(s) on the market
  • Experience in the financial technology sector
  • Experience in Foreign Exchange
  • Experience working with or in trading teams
  • First hand experience working with cross functional development teams
  • Experience with product ownership
  • Logical mindset and analytical thinking
  • An eye for detail
  • Understanding of UX & UI principles
  • Understanding of user testing and research principles
  • Excellent problem solving skills
  • Excellent customer facing skills
  • Experience running workshops
  • Ability to communicate and engage audiences of different seniority levels
  • Experience working in an agile environment and understanding of agile principles

Bonus points if you have the following:

  • Experience with Behavioural Driven Development and writing user stories and Given-When-Then acceptance criteria
  • B2B product development experience
  • Experience in Payments
  • Experience with Commodities, Fixed Income, Equities, and/or Futures
  • Consultancy background
  • Experience working with APIs

Work with us!

Please send us your CV and Covering Letter to careers@caplin.com

Note: Applications are for individual applications only and all contact from unsolicited agents will be rejected.