Senior Product Owner

October 12, 2021

Caplin develops web-based Foreign Exchange trading software for banks and their clients, a historically underserved market. We are known for our best-in-class UI and UX which has been crucial to our success in providing financial services organisations a competitive edge against neo-banks. Our clients also love us because we invest in innovative product development and work closely with them to build out and prioritise our roadmaps.

We are now starting a journey together with our wider Group partners to push innovation within our Foreign Exchange & Payments applications across multiple customer segments. Our ambition is to be the leading provider of web-based Foreign Exchange trading software used by banks and their clients globally!

We are currently looking for a Senior Product Owner to represent our Products and product vision externally whilst executing the Product Strategy internally across the Foreign Exchange & Payments Product Portfolio. 

The role

As a Senior Product Owner at Caplin you will be responsible for the Foreign Exchange & Payments Product Portfolio across internal banking applications and customer self-service portals. You will report into the Product Lead and work closely with a team of Product Designers and Product Owners.

Your responsibilities will include the following:

  • Contribute to the product vision and strategy together with the Product Lead
  • Define roadmap features and desired outcomes with the Product Lead, delivering towards wider product strategy initiatives
  • Ideate and prototype with Product Designers and Engineering Leads
  • Prioritise and manage the product roadmap together with the Product Lead
  • Ensure the day to day activities of the Product Team are contributing towards the wider product roadmap and strategy
  • Work with Product Owners for the various products in your Product Portfolio to set expectations for upcoming features
  • Support Product Owners in defining, documenting and delivering features
  • Support development teams in product development
  • Represent the Product Portfolio at account management meetings
  • Engage in the pre-sales process by responding to RFPs and demonstrating our products to prospective customers
  • Act as a product evangelist for Caplin’s Products
  • Provide product expertise to Proof of Concepts
  • Run workshops and interviews with prospective clients
  • Gather, analyse and prioritise business requirements for cross product opportunities
  • Conduct gap analysis of prospective client requirements and Caplin’s product set
  • Working with partner companies to assess technical feasibility of roadmap items
  • Research the Foreign Exchange & Payments markets and bring innovative ideas to enhance our Products
  • Conduct user research and testing with existing clients together with a Product Designer
  • Be the voice of the customer internally 

You should apply if:

You’ll need to have:

  • The ambition to create the best Foreign Exchange & Payments product(s) on the market
  • 2+ years experience as a Product Owner/Manager
  • Experience with product ownership
  • Experience delivering software solutions
  • Experience working with cross functional teams
  • Experience writing product specifications
  • An eye for detail
  • First hand experience working with engineering teams to define feasibility of product roadmap items
  • Experience working with UX designers
  • Understanding of user testing and research principles
  • Proven track record building and delivering complex products
  • Excellent customer facing skills
  • Experience running requirements workshops
  • Ability to communicate and engage audiences of different seniority levels
  • Experience working in an agile environment

Bonus points if you have the following:

  • Experience with Behavioural Driven Development and writing user stories and Given-When-Then acceptance criteria
  • B2B product development experience
  • Experience in the financial technology sector
  • Experience in Foreign Exchange at a bank
  • Experience in Payments
  • Consultancy background
  • Experience working with APIs 

Work with us!

Please send us your CV and Covering Letter to

Note: Applications are for individual applications only and all contact from unsolicited agents will be rejected.