MANAGED SERVICES
Enterprise trading infrastructure, fully hosted and managed for you
Offload the operational complexity of running high-performance trading platforms. Caplin Managed Services delivers cloud-hosted infrastructure, 24/7 proactive monitoring, continuous upgrades, and bank-grade security - allowing your engineering teams to focus on business differentiation while we handle platform availability and upgrades.
Trusted by industry leaders
INSIDE MANAGED SERVICES
Peace of mind with guaranteed institutional availability
Eliminate the infrastructure overhead, specialised hiring costs, and maintenance burden of running live, mission-critical trading platforms in-house.
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+30%
100% Availability
Since Launch — Enterprise SLA backed by redundant cloud infrastructure, automated failover capabilities, and continuous performance tuning.
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+30%
Proactive 24/7 Operations
Monitoring teams that detect, isolate, and resolve system anomalies before they impact your clients or desks.
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+30%
Frictionless Release Management
Seamless, updates and security patches managed end-to-end by Caplin platform specialists.
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Bank-Grade Compliance & Security
Fully compliant with institutional financial standards, featuring ISO 27001 certification, and end-to-end data encryption.
CORE CAPABILITIES
End-to-end operational management for your platform
A fully managed hosting and operational model designed to minimise total cost of ownership (TCO).
HOSTING & SCALABILITY
Dedicated, high-throughput cloud environments
Deploy on secure, isolated cloud AWS infrastructure tailored specifically for low-latency streaming trading applications.
Single-tenant, isolated cloud instances for maximum data privacy
Specific country/jurisdiction deployment to cater to data residency regulations
Streaming bandwidth for peak market events
Multi-availability zone redundancy for disaster recovery and geo-resilience
PROACTIVE OPERATIONS
Continuous telemetry and instant incident response
Specialised Site Reliability Engineers (SREs) monitor every layer of your platform stack - from network latency and websocket connections to memory consumption and adapter throughput - ensuring total transparency and rapid issue mitigation.
24/7 engineering and operational support
Real-time telemetry monitoring
Rapid incident escalation paths with strict, contract-backed SLAs
PLATFORM EVOLUTION
Continuous platform enhancements with zero downtime
Never fall behind on features or security updates. Our managed services team handles environment provisioning, regression testing, and version upgrades across development, staging, and production estates.
Rolling deployments for patches and platform updates
Managed API and adapter versioning to ensure backward compatibility
SERVICE FLOW
Four steps to a fully managed trading environment
How Caplin takes your platform from initial deployment to 24/7 operational execution.
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01
Provision
We deploy dedicated, single-tenant cloud environments pre-configured with the core Caplin Platform stack and security controls.
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02
Integrate
Secure private networks (VPN/DirectConnect) connect your managed environment to internal bank pricing engines, credit, and OMS systems.
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03
Validate
Comprehensive load testing, penetration testing, and failover validation ensure the environment meets institutional performance targets.
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Operate & Scale
Caplin assumes full operational responsibility - monitoring performance, executing updates, and scaling capacity as your volume grows.
Resilience & Security
Engineered for bank-level risk and compliance standards
Maintain complete control and auditability while leveraging specialised cloud operations expertise.
ISO 27001 security compliance framework
Immutable logging and audit trails
Regular third-party penetration testing and automated vulnerability scanning
DEPLOYMENT OPTIONS
Managed your way
Choose the operational boundary that fits your bank's regulatory requirements and IT strategy. Whether fully hosted in Caplin's managed cloud or deployed within your own cloud tenant, our team manages the application layer so yours doesn't have to.
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Trusted by industry leaders