At Caplin we see ourselves as partners to our clients and that includes bringing them into our product development and engineering processes. Recently we ran an innovation day together with Standard Bank to collaboratively think about new ideas for our electronic trading platforms. It brought together the engineering teams from both sides and has populated our roadmap with plenty of fresh thoughts on how to evolve our products.
As said by Mncedi Maila (Channels & Platforms Lead at Standard Bank):
“[…] it’s the exciting comradery that makes this a great initiative for all involved. It’s really motivating and great for team morale. […]”
Read more about it here: How do you bring customers into your innovation process?